EXPRESS SHIPPING NZ WIDE

New Zealand

Express NZ Tracked Courier - Delivery from $7.95 (1-3 business days).

Rural Deliveries - Express Delivery from $10 (2-3 business days). 

*Note - If Rural Shipping is not selected at checkout, we will hold rural parcels. We already subsidise rural delivery, we cannot afford to subsidise it any further.

Australia

Tracked Courier - Delivery from $10.95 (3-8 business days).

*Please note over Christmas we will do our absolute best to get orders delivered within the service standard they are sent in. Our service standard is not a guarantee and orders which are not delivered within this desired time-frame are not automatically eligible for a credit. We do not refund customers for delayed items, unfortunately delivery is simply out of our control and we still incur costs for having moved the item.

Returns Policy

At Christmas Jumpers NZ we are so fussy on getting things absolutely perfect and are super confident that you will be 100% happy with our products. However, from time to time issues can arise, so we will make sure you as our customer are satisfied.

  • If your item/s is faulty, please contact us immediately with photos of any damage and we will happily replace the item/s. Returns must be sent within 7 days of receiving. 
  • Your item/s will need to be in their original condition, with tags attached, unworn/unwashed and unstained. If item/s have been worn, a refund will not be issued.
  • Buyer must cover shipping costs to and from for any returns/exchanges and for change in size.
  • Unfortunately we do not offer exchanges or refunds on pre-order items. When a pre-order is placed, we have reserved this item for you. Please choose carefully.
  • We do not offer refunds or exchanges for change of mind purchases. Please choose carefully.
  • Returns must be received within 7 days of you receiving your items.
  • We have a no refund policy on items returned after Christmas.
  • Please ensure all returns are sent via tracked courier. We do not issue refunds on missing items.