FAQ
FREQUENTLY ASKED QUESTIONS
1. What material are your Christmas Jumpers made from?
Our Christmas Jumpers are made from 100% premium acrylic.ย
2. What material are your Christmas PJs made from?
Ourย Christmas PJsย are made from luxe bamboo andย are buttery soft. Perfect for bed.ย
3. What is your sizing like?
Our sizing is standard New Zealand and Australian sizing. We suggest choosing the size you would usually. Please refer to ourย size guideย for garment measurements.
4. How do I wash my Christmas Jumper?
Cold machine wash, delicate cycle. Hang dry, do not tumble dry. Do not iron. Do not wash Christmas Jumpersย with LED lights, spot wash only.
5. When will your Christmas 2024 range be available for purchase?
We have some festive new products currently in production. Please join ourย waitlistย and you will be notifiedย once these are availableย for purchasing.
6. How long does delivery take?
New Zealand Express Courier 1-3 Business Days.
Australiaย Standard Tracked Courier 7-10 Business Days.
Australiaย DHL Expressย Courier 2-5 Business Days.
7. Do you ship Worldwide?
We currently ship to New Zealand, Australia and the USA.
If youย are located in Australiaย please order via ourย Australian website: www.christmasjumpers.com.au
If youย are located in the USAย please order via our American website:ย www.mychristmassweater.com
8. Where are you based?
Christchurch, New Zealand.