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FAQ

FREQUENTLY ASKED QUESTIONS

  1. What material are your jumpers made from?

    Our jumpers are made from 100% premium acrylic.

  2. Where are you based?

    Christchurch, New Zealand.

  3. How do I wash my jumper?

    Cold machine wash, delicate cycle. Hang dry. Do not iron. Do not wash jumpers that have LED lights.

  4. When will your Christmas 2020 range be available for purchase? 

    We have some super festive new products currently in production, available early October.

  5. How long does delivery take?

    New Zealand: 1-3 working days

    Australia: 5-10 working days - New Zealand Post are currently experiencing delays of up to 18 working days due to the COVID-19 pandemic.

  6. Do you ship worldwide?

    Currently only through-out New Zealand and Australia.

  7. What is your sizing like?

    Our sizing is standard New Zealand sizing. We suggest choosing the size you would usually go for. Please refer to our size chart for measurements.