FAQ

FREQUENTLY ASKED QUESTIONS

1. What material are your Christmas Jumpers made from?

Our Christmas Jumpers are made from 100% premium acrylic. 

2. What material are your Christmas PJs made from?

Our Christmas PJs are made from luxe bamboo and are buttery soft. Perfect for bed. 

3. What is your sizing like?

Our sizing is standard New Zealand and Australian sizing. We suggest choosing the size you would usually. Please refer to our size guide for garment measurements.

4. How do I wash my Christmas Jumper?

Cold machine wash, delicate cycle. Hang dry, do not tumble dry. Do not iron. Do not wash Christmas Jumpers with LED lights, spot wash only.

5. When will your Christmas 2024 range be available for purchase?

We have some festive new products currently in production. Please join our waitlist and you will be notified once these are available for purchasing.

6. How long does delivery take?

New Zealand Express Courier 1-3 Business Days.

Australia Standard Tracked Courier 7-10 Business Days.

Australia DHL Express Courier 2-5 Business Days.

7. Do you ship Worldwide?

We currently ship to New Zealand, Australia and the USA.

If you are located in Australia please order via our Australian website: www.christmasjumpers.com.au

If you are located in the USA please order via our American website: www.mychristmassweater.com

8. Where are you based?

Christchurch, New Zealand.